Privacy Policy
Last updated: July 4, 2025
Welcome to wraptogo.us (the “Site”), operated by Luzarcan Group Inc. (“Wrap To Go,” “we,” “our,” or “us”). Safeguarding your personal information is central to the trust you place in us. This Privacy Policy explains—clearly and transparently—what personal data we collect, how we use it, with whom we share it, how long we keep it, and what rights you have.
Scope: This Policy is primarily tailored to U.S. visitors and complies with applicable federal and state laws, including the California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA). If you access the Site from jurisdictions with more stringent rules (e.g., GDPR), we will apply the additional safeguards those regulations require.
1. Who Is the Data Controller?
Luzarcan Group Inc.
Registered address: 5203 NW 36th ST Miami Springs FL 33166
Email: info@wraptogo.us
Privacy telephone line: +1 (305) 351 6217
2. What Personal Data Do We Collect?
| Category | Examples | Primary Purpose |
|---|---|---|
| Identity & Contact | First and last name, email, phone, shipping address | Account management, order processing, customer support |
| Payment Data | Tokenized card details, PayPal, Buy Now Pay Later (BNPL) identifiers | Secure payment processing (we never store full card numbers) |
| Technical & Browsing Data | IP address, browser type, approximate geolocation, device IDs, cookies | Site analytics, performance, fraud prevention |
| Marketing Preferences | Newsletter opt-in status, email click history | Personalized promotions (only with your consent) |
3. How Do We Obtain Your Data?
- Site forms (account registration, checkout, contact form)
- Email and customer-service interactions
- Cookies and third-party pixels (Google Analytics, Meta, TikTok)
4. Why Do We Use Your Data?
- Contractual necessity
- Process and deliver your luggage, bag, or packing-service orders.
- Legitimate interests
- Basic analytics to improve user experience.
- Detect and prevent fraud, secure our platform.
- Your consent
- Send newsletters and promotional offers.
- Deploy marketing and remarketing cookies.
You may withdraw consent at any time (see Section 10).
5. With Whom Do We Share Your Data?
| Partner / Third Party | Role | Data Shared |
|---|---|---|
| WooCommerce | E-commerce platform | Order and account details |
| Stripe / PayPal | Payment gateways | Tokenized payment data & billing info |
| UPS | Shipping provider | Name, address, phone |
| Google Analytics | Web analytics | Cookie & IP data (pseudonymized) |
| Meta Ads / TikTok Ads | Advertising | Cookie identifiers (only if you consent) |
We do not sell, rent, or otherwise disclose your data for unrelated purposes.
6. International Transfers
Our servers are located in the United States; we do not transfer personal data abroad. Should such transfers become necessary, we will use approved safeguards (e.g., Standard Contractual Clauses).
7. Data Retention
| Data Type | Retention Period | Rationale |
|---|---|---|
| Order & invoicing records | 7 years | Tax and accounting compliance |
| Customer-service emails | 5 years | Service-quality history |
| Tokenized payment info | Held only for the transaction; full card data never stored | |
| Analytics cookies | 26 months (Google Analytics default limit) | |
| Marketing preferences | Until you unsubscribe or the address hard-bounces |
After these periods, data is securely deleted or anonymized.
8. How Do We Protect Your Data?
- TLS/HTTPS encryption for every connection
- Tokenization and PCI-DSS compliant processing via Stripe/PayPal
- Granular access controls, staff training, strong password policies
- Encrypted backups and 24/7 fraud-monitoring systems
9. Cookies & Similar Technologies
We use four classes of cookies:
- Strictly necessary – core cart and checkout functions
- Preferences – remember language and region
- Statistics – traffic measurement (Google Analytics)
- Marketing – remarketing via Meta and TikTok (only if you opt in)
A cookie banner lets you accept, reject, or customize your choices. For details, see our separate Cookie Notice.
10. Your Rights
Depending on applicable law (e.g., CCPA/CPRA), you may:
- Access – know what data we hold about you.
- Correct – fix inaccurate information.
- Delete – request erasure unless legal duties override.
- Port – receive data in a portable format.
- Restrict / Object – limit or stop certain processing.
- Opt out of marketing – unsubscribe using the link in any email.
- Opt out of sale/share – although we do not sell data, you may submit a “Do Not Sell or Share” request via our web form.
Response time: within 30 business days.
Submit requests via info@wraptogo.us or by mail (see Section 1).
11. Children’s Data
Our products and services are not directed to children under 13. If we discover we have collected such data without verified parental consent, we will delete it promptly.
12. Changes to This Policy
We may update this Policy to reflect legal or business changes. When we do, we will:
- Post a prominent notice on the Site, and
- Email registered users.
The “Last updated” date at the top shows the current version.
13. Contact Us
Questions about privacy? We’re happy to help.
- Email: info@wraptogo.us
- Subject line: “Privacy Inquiry”
- Postal address: Luzarcan Group Inc., 5203 NW 36th ST Miami Springs FL 33166, USA
Thank you for choosing Wrap To Go—travel light, travel smart, and rest easy knowing your data is protected.